Privacy policy

This privacy policy governs your use of SYNQ web services on www.synq.fm and on all pages that belong to this domain (the Website) and was created by SYNQ AS.

The Website provides information about SYNQ and its services and an interface in which SYNQ users can manage their use of SYNQ services.

This Privacy Policy covers everything SYNQ-related. You should probably at least skim it over.

What information does the Website obtain and how is it used?

The Website obtains User Provided Information and Automatically Collected Information. Typically, the types of information the Website collects include:

  • Local time
  • Personal information such as name, email address, location and/or phone number
  • IP addresses
  • Comments
  • Other activity on the Website

We’ll keep track of the bullet pointed information to the left.

User Provided Information

The Website obtains the information you provide when you register within the Website. Registration with us is optional; you may choose to sign in with user accounts registered to other websites or services. Please note that signing in with a user account registered to one of the offered third party websites or services or registering and signing in with us is mandatory in order to use all the features of the Website.

You have to sign in to use the website. Or you could hang out at the front page, which has a lot of basic information, but other than that is kind of limited.

When you sign in with a user account registered to one of the offered third party websites or services or register with us and use the Website, you provide some or all of the following information: (a) your name, email address, age, gender, location, user name, password and other registration information; (b) interaction-based information including comments you post, content you like and general user activity; (c) information you provide us when you contact us for help and; (e) information you enter into our system when using the Website, such as contact information and project management information.

We may also use the information you provided us to contact you from time to time to provide you with important information regarding the Website, required notices and marketing promotions.

When creating an account or signing in through a third party, you’ll give us your contact information.

When signing up, you’ll provide the usual contact information. We might have a look at your comments or things you post publicly. Also don’t be too shocked if we send you an email sometime.

Automatically Collected Information

In addition, the Website collects certain information automatically, including, but not limited to, the type of device or computer you use, the IP address of your device or computer, your operating system, the location of your device, cookies, the browser you use and information about the way you use the Application.

Some info is collected automatically, like your IP address or location or user habits, to improve the service. We promise not to get too creepy about it.

Do third parties see and/or have access to information obtained by the Application?

We share your information with third parties only in the ways that are described in this privacy statement.

We may disclose User Provided and/or Automatically Collected Information:

  • to other users of the Website or associated services;
  • with our trusted agents (employed individuals and service providers) who perform tasks on our behalf. Agents do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement;
  • as required by law, such as to comply with a subpoena, or similar legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Other users can see your public information. Employees and partners who make the platform possible has access to some more, but are bound by these terms as well. Finally, in rare cases we might share info if refusing would break a law or put someone’s safety in danger.

if SYNQ AS is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

We’ll tell you if these terms change after a sale or a merger.

What are my opt-out rights?

You can stop all collection of information by the Website easily by sending a request to opt-out via email, at support@synq.fm.

If our data collection still makes you feel icky, send us an email and we’ll stop.

Data Retention Policy, Managing Your Information

We will retain User Provided Information and Automatically Collected Information for an indefinite period of time. If you would like us to delete the User Provided Data and Automatically Collected Data associated with your user account, please contact us at support@synq.fm and we will respond within a reasonable time.

You can also send an email and ask us to delete what we’ve already collected. Otherwise we’ll keep it as long as it’s still useful.

Children

We do not use the Website to knowingly solicit data from, or market to, children. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at support@synq.fm. We will delete such information from our files within a reasonable time.

We’re not interested in marketing to or collecting data about children, and frankly if you’re a child you should probably go play outside instead of using a video API. We’ll delete any such information as soon as you make us aware that we’ve got it.

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Website. Please be aware that, although we endeavor to provide security for information we process and maintain, no security system can prevent all potential security breaches.

We’ll protect your data as best we can. But if the world’s greatest hacker breaks through, please forgive us. It’s very unlikely though.

Changes

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here and informing you via email or text message. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Sometimes we might make changes to the privacy policy, but we’ll also make sure you’re aware of it.

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing” means using cookies on a computer/handheld device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining, altering, publishing and disclosing information.

Using the application means you’re okay with us keeping tabs on how you do it.

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at support@synq.fm.

Any further questions? Shoot us an email.