Terms of service

Here’s some boring but important legal information about what you agree to when using SYNQ. Since nobody reads these things, we’ve provided a summary in human speak on the right.

These Terms of Service (“Terms“) govern your relationship with SYNQ AS, Org.No. 913 279 476 (“We”, “Us” or “SYNQ”) and your access to and use of SYNQ, including SYNQ API, any SYNQ library, SYNQ websites and the SYNQ online user community (the “Services“), and access to and use of any music, videos, remixes, information, text, audio, graphics, photos or other materials uploaded, downloaded or appearing on the Services (collectively referred to as “Content“). Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms.

By using everything SYNQ, here’s what you’re agreeing to:

Your access to the Services is licensed, not sold, and is provided ”as is” and ”as available”. You acknowledge and accept that your use of the Services is at your own risk, and that the Services are provided without warranties of any kind.

You don’t own the software, but you own the right to use it. Things might go wrong sometimes, but we’ll try to prevent it.

  1. Basic Terms

You are responsible for your use of the Services, for any Content you post to the Services, and for any consequences thereof. You may use the Services only if you can form a binding contract with SYNQ and are not a person or other legal entity barred from receiving services under the laws of Norway or other applicable jurisdiction. If you are accepting these Terms and using the Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so. You may use the Services only in compliance with these Terms and all applicable local, national, and international laws, rules and regulations.

If you would break a law by using SYNQ, don’t use SYNQ.

The Services that SYNQ provide are always evolving and the form and nature of the Services that SYNQ provide may change from time to time without prior notice to you. In addition, SYNQ may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally and may not be able to provide you with prior notice. We also retain the right to create limits on use and storage at our sole discretion at any time without prior notice to you.

Sometimes the platform might go through some changes without prior notice, but we’ll tell you if it does.

The Services may include advertisements, which may be targeted to the Content or information on the Services, queries made through the Services, or other information. The types and extent of advertising by SYNQ on the Services are subject to change. In consideration for SYNQ granting you access to and use of the Services, you agree that SYNQ and its parent, third party providers and partners may place such advertising on the Services or in connection with the display of Content or information from the Services whether submitted by you or others.

We live in a capitalist world, and this means you could run into ads. Sorry!

  1. Privacy

Any information that you provide to SYNQ is subject to our Privacy Policy, which governs our collection and use of your information. As part of providing you the Services, we may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Services, which you may not be able to opt-out from receiving.

What you tell us is protected by our Privacy Policy. Sometimes we’ll send you messages, but only if they’re important.

  1. Passwords

You are responsible for safeguarding the password or credentials that you use to access the Services and for any activities or actions under your account. We encourage you to use “strong” passwords (passwords that use a combination of upper and lower case letters and numbers) with your account. SYNQ cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

You may not permit, contribute to or in any other way furnish access to your user name and password to any other legal entity or person. You shall not permit any third party to access the Services, and shall make reasonable efforts to prevent unauthorized access and use.

Don’t make a stupid password or share your account. If your password is “password123” we’re not responsible if your account gets stolen.

  1. Content on the Services

The Services display content and information (e.g. music, images, videos, photos) from a variety of sources. You acknowledge that the Content on the Services may be protected by copyright, trademark, and other laws of Norway and foreign countries. Unauthorised use of the Content may constitute a breach of SYNQ’s or a third party’s rights. SYNQ is not liable for any violations of third party rights caused by you and you shall hold SYNQ harmless from and against any liability, loss, costs, expenses, or damages whatsoever caused by such violation.

You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services or Content.

Don’t break copyright law. If you do, you’re on your own.

  1. Feedback

SYNQ may from time to time request feedback from you regarding the Services. Giving feedback is voluntary. SYNQ will have the exclusive right to use any suggestions, recommendations or other feedback provided by you relating to the Services. Such right is royalty-free, worldwide, irrevocable and perpetual.

If you give us feedback we might use that feedback. Hopefully that’s cool with you.

  1. Restrictions on Content and Use of the Services

We reserve the right at all times (but will not have an obligation) to remove or refuse to distribute any Content on the Services and to suspend or terminate users or reclaim usernames and URLs without liability to you.

You may not submit, publish, upload or post Content that:

  • Impersonates another person or entity in a manner that does or is intended to mislead, confuse, or deceive others;
  • Violates the rights of a third party, including copyright, trademark, privacy, and publicity rights;
  • Is a direct and specific threat of violence to others;
  • Is furtherance of illegal activities;
  • Is harassing, abusive, or constitutes spam; or
  • Is otherwise illegal according to applicable law.

Don’t use SYNQ for evil, illegal or annoying purposes.

We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of the Services, its users and the public. SYNQ does not disclose personally identifying information to third parties except in accordance with our Privacy Policy.

We may look at your stuff if you need help or if ordered to by law or if we think you’ve broken the terms.

You may not do any of the following while accessing or using the Services: (i) access, tamper with, or use non-public areas of the Services, SYNQ’s computer systems, or the technical delivery systems of SYNQ’s providers; (ii) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (iii) access or search or attempt to access or search the Services by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by the Services (and only pursuant to those terms and conditions), unless you have been specifically allowed to do so in a separate agreement with SYNQ; (iv) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information; or (v) interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Services.

You may not lease, sell, distribute or sublicense your rights according to these Terms, and may not decompile, reverse engineer, access or try to access the source code of or create derivative works of the Service.

Don’t try to hack us or use our platform to hack other people. It’s impolite.

All Content, whether publicly posted or privately transmitted, is the sole responsibility of the person who originated such Content. We may, but are not required to monitor or control the Content posted via the Services and we take no responsibility for such Content. Any use or reliance on any Content or materials posted via the Services or obtained by you through the Services is at your own risk.

We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services or endorse any opinions expressed via the Services. You understand that by using the Services, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabelled or are otherwise deceptive. Under no circumstances will SYNQ be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Services or broadcast elsewhere.

If you run into offensive or inaccurate content, that’s unfortunate, but we can’t monitor everything. Tell the uploaders to knock it off, not us.

  1. Termination and liability

The Terms will continue to apply until terminated by either you or SYNQ as follows.

You may end your legal agreement with SYNQ at any time for any reason by deactivating your accounts and discontinuing your use of the Services. To deactivate your account, send an email to support@synq.fm and we will perform the deactivation within a reasonable time.

We may at any time terminate our legal agreement with you if:

  1. you have breached any provision of the Terms (or have acted in manner which clearly shows that you do not intend to, or are unable to comply with the provisions of the Terms); or
  2. We are required to do so by law (for example, where the provision of the Service to you is, or becomes, unlawful); or
  3. We will no longer be providing the Service to users in the country in which you are resident or from which you use the Service; or
  4. the provision of the Service to you by us is, in our opinion, no longer commercially viable

We will if possible give you reasonable notice of such termination.

SYNQ shall in no event be liable for personal injury, incidental, indirect or consequential damages, including without limitation loss of data and business interruption, arising out of or related to your use of the Service according to these Terms.

Cancel your account if you want to opt out of these terms. We might also cancel it if you breach the terms, the law, or are no longer eligible to use SYNQ.

  1. Pricing

SYNQ reserves the right to change the pricing of our service at any time. Existing users will be notified of changes.

  1. Changes to the Terms, legal venue, notices

SYNQ may change, amend, make additions and modify the Terms at their own discretion without notice. If a change, amendment, addition or modification of the Terms is implemented, you will be asked to accept the new Terms through the Services. If you do not accept the new Terms, you will not have access to the Services and you undertake to immediately delete the Services from your device.

These terms could change, but we’ll give you a heads up first.

The laws of Norway govern the Terms and your utilisation of the Services, and the Terms are to be construed in accordance with Norwegian law. Oslo District Court is the applicable legal venue. This paragraph applies unless considered contrary to peremptory law.

All communications required or permitted under the Terms shall be sent to Us to the following address: support@synq.fm.

All communications to you may be sent by message to the e-mail address provided by you.

We’re based in Norway, but even if you’re not, you can talk to us through email.

Last updated 01.08.2017